Experience Survey

Thank you for choosing Sunshine Coast Radiology as your Radiographer provider. Please can you complete our Experience Survey so we can identify what we do well and what we need to improve on.

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Which clinic did you go to?

Name

First

Last

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Phone

Questions

The process of making an appointment was easy

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Strongly DisagreeThe process of making an appointment was easy Strongly Disagree	DisagreeThe process of making an appointment was easy Disagree	NeutralThe process of making an appointment was easy Neutral	AgreeThe process of making an appointment was easy Agree	Strongly AgreeThe process of making an appointment was easy Strongly Agree

The receptionist was friendly and welcoming when I arrived at the clinic

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Strongly DisagreeThe receptionist was friendly and welcoming when I arrived at the clinic Strongly Disagree	DisagreeThe receptionist was friendly and welcoming when I arrived at the clinic Disagree	NeutralThe receptionist was friendly and welcoming when I arrived at the clinic Neutral	AgreeThe receptionist was friendly and welcoming when I arrived at the clinic Agree	Strongly AgreeThe receptionist was friendly and welcoming when I arrived at the clinic Strongly Agree

The waiting room was pleasant and comfortable

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Strongly DisagreeThe waiting room was pleasant and comfortable Strongly Disagree	DisagreeThe waiting room was pleasant and comfortable Disagree	NeutralThe waiting room was pleasant and comfortable Neutral	AgreeThe waiting room was pleasant and comfortable Agree	Strongly AgreeThe waiting room was pleasant and comfortable Strongly Agree

Staff treated me with dignity and respect, while I was in the clinic

	Always	Mostly	Sometimes	Rarely	Never	Not applicable
Receptionist	AlwaysReceptionist Always	MostlyReceptionist Mostly	SometimesReceptionist Sometimes	RarelyReceptionist Rarely	NeverReceptionist Never	Not applicableReceptionist Not applicable
Radiographer/Sonographer	AlwaysRadiographer/Sonographer Always	MostlyRadiographer/Sonographer Mostly	SometimesRadiographer/Sonographer Sometimes	RarelyRadiographer/Sonographer Rarely	NeverRadiographer/Sonographer Never	Not applicableRadiographer/Sonographer Not applicable
Nurses	AlwaysNurses Always	MostlyNurses Mostly	SometimesNurses Sometimes	RarelyNurses Rarely	NeverNurses Never	Not applicableNurses Not applicable
Doctors	AlwaysDoctors Always	MostlyDoctors Mostly	SometimesDoctors Sometimes	RarelyDoctors Rarely	NeverDoctors Never	Not applicableDoctors Not applicable

Was your name pronounced correctly by our staff

Yes, definitely	Sometimes	No	No one used my name
Yes, definitelyThe waiting room was pleasant and comfortable Yes, definitely	SometimesThe waiting room was pleasant and comfortable Sometimes	NoThe waiting room was pleasant and comfortable No	No one used my nameThe waiting room was pleasant and comfortable No one used my name


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Is there anything you'd like to share regarding your needs being met?

What was done well?

What could be improved?

Patient feedback

Experience Survey

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Questions

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