You will need to have your Best Practice software configured to send e-referrals. It is a very simple process and you can download a set-up guide here. Alternatively, fill in the form on this page to request help and our Client Liaison will be in contact with you. Once set up you can complete your image request as you currently do in Best Practice. Simply click on the Imaging Request button. Under the provider drop-down menu, select us as the diagnostic provider and advise your patient that their details are being sent through to Sunshine Coast Radiology. Then click print and send.

Healthlink’s software encrypts and securely transport the request to us. The request is saved in your patient’s record and a paper copy is available as a printable option.

We will contact your patient as soon as the e-referral is received to arrange their appointment to help streamline the process and to minimise delays. After their appointment their radiology images and report will come through to your practice via our normal delivery channels.

Healthlink helps over 60,000 healthcare practitioners deliver certainty in care by enabling them to exchange patient information quickly, reliably and securely. For queries, you can contact HealthLink Customer Care on 1800 125 036 or email helpdesk@healthlink.net.

We support other e-referral options including editable pdf templates and upload options. For more information on our alternative e-referral channels click here: https://scradiology.com.au/telehealth/